🔊 Hearing Support Available
At Winchmore Hill Practice, we are committed to supporting all of our patients and ensuring clear, effective communication. Our surgery is equipped with a hearing loop system to assist patients with hearing loss. If you would like to use this system, please inform a member of our reception team.
💬 Our Communication Support Measures
- 🧏♂️ Deaf-awareness trained staff
All staff are trained in deaf awareness, including speaking clearly, facing the patient, and avoiding covering their mouth. - 📧 Alternative contact methods
Patients can reach us via email, SMS, or online booking, reducing the need for phone communication. - 🤟 Sign language support
We offer access to a language line service, including sign language interpretation, to help ensure clear communication.